Salisbury Behavioral Health, Inc.Salisbury Behavioral Health, Inc.NEWSCONTACT USJOBS

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Dr. Paul Volosov

May 30, 2007
"We Are the Best!" (40:00)
"The VALID Technique: How to Overcome
Objections"  (20:23)

November 17, 2004
"My Personal Struggle with Mental Illness" (25:04)

November 29, 2005
"How I Did A Great Job...And Got Fired" (30:40)
"How I Became An Entrepreneur" (23:00)

New! Visit Paul's Blog Site for more articles Life, Liberty and the Pursuit of Values
The Real Issue
(A recently published letter to the editor of the Baltimore Jewish Times) Link to article

Whether or not "Rabbi, Teacher, Molester" should have been published or not is an issue that must not distract us from the on-going crisis we have been ignoring for much too long. Several points that must be understood to address this scourge.

First, individuals do not become child molesters because they are rabbis, priests, choir leaders, camp counselors, or youth workers.

People who are child molesters chose to enter these and similar professions for the same reason that Willie Sutton chose to be a bank robber –– to gain access to the object of his desire. As long as some professions provide increased access to children in relatively private environments, child molesters will be disproportionately represented in those professions.

Second, the fact that child molesters are disproportionately represented in some professions is not a reason to make our children suspicious of people who enter these professions. The vast majority of people in each of these professions are not child molesters and child molesters are well represented in every profession.

Third, our children must be taught that no one — not a father and not even a mother — has the right to touch private parts except under very limited circumstances. Our children must be taught at a very young age what those limited circumstances are and what to do if someone touches any of those private parts other than under those limited circumstances. Three years of age is not too early to begin this discussion.

Fourth, as a behavioral health professional and executive I am exquisitely aware of the need to have sympathy and empathy for people with exceptional challenges. Yet, there can be no doubt that sympathy and empathy have absolutely no role in dealing with child molesters unless and until there is absolutely no risk whatsoever to any child.

Fifth, the first and primary rule when dealing with the possibility of child molestation is to report this to the appropriate authorities. Only professionally trained investigators are qualified to determine that a report of child molestation is credible or not. Just because a report does not sound credible to you does not mean it did not happen.

Sixth, there is no one –– NO ONE –– who absolutely can not possibly be a child molester. Child molesters cultivate reputations as model citizens specifically to deflect suspicion away from them.

Seventh, while a high proportion of child molesters have histories of being molested as children, the vast majority of children who were molested do not become child molesters. As more people display the extraordinary courage to publicly share their status, it is important for us to know that they deserve our admiration and support. The percentage of people molested as children is dramatically higher than most people suspect. If you are one of them and you are a molester, GET HELP NOW! If you are not a molester, stop worrying! Most of us would never consider inflicting the pain we suffered as children on anyone else.

Dr. Paul Volosov
Salisbury Behavioral Health, Inc.

Who Are We Anyway? 9/26/2006

Our organization offers supports through three different corporations (Growth Horizons, Inc., Salisbury Behavioral Health, Inc., and Criticare, Inc.).  One of these corporations, Salisbury Behavioral Health, Inc., uses several different trade names (Milestones Community Healthcare, Inc., Milestones Achievement Centers, Inc., and Deaf Services Centers, Inc.).  We provide services to many different populations (adults with developmental disabilities, adults with mental illness, adults with medical complications, children with mental illness, children who need special education, children with medical complications, and families of children with mental health challenges).  We employ many different types of professionals (American Sign Language interpreters, behavior therapists, nurses, occupational therapists, physical therapists, psychiatrists, psychologists, social workers, special educators, and speech therapists).  We seem to be so many things but no one thing.  Who are we anyway?

One thing ties us all together: We are committed to supporting people with the most serious and complex challenges.  For example we are committed to supporting:

     Adults who are developmentally disabled with the most extreme behavioral challenges.

     Adults who are developmentally disabled with co-occurring mental illness.

     Adults with mental illness with co-occurring substance abuse, deafness, blindness, and/or
     orthopedic challenges.

     Children with the most challenging autism spectrum disorders.

     Children with mental illness with the most challenging social integration issues.

     Children who, at least temporarily, cannot thrive in mainstreamed educational environments.

     Children with catastrophic medical conditions that require extraordinary nursing interventions.

     Families of children with the most serious and complex challenges.

While our commitment to supporting people with the most serious and complex challenges is the one thing that ties us together, we have several other commitments that differentiate us from many of our competitors.  We are committed:

     To doing what is right for the people we support first and considering reimbursement
     issues second.

     To finding better ways of supporting people, especially ways that empower people to make choices,
     become more independent and interdependent, and contribute to society.

     To monitoring, reporting, and improving our efforts to ensure that we perform as closely as possible
     to optimum standards.

     To being the best that we can be without consideration of the successes or failures of others.

Of greatest importance, we are committed to working hard to assure dignified treatment for:

     The people who receive supports from our organization.

     The people who provide supports through our organization.

     The people who fund our organization.

     The people who live in the communities in which we operate.

     All people.

Paul Volosov, PHD, CEO


We Sell People a Better Life! 10/25/2005
Salisbury Behavioral Health, Inc. is a business. Like all other businesses, we sell something and we receive money in exchange. But what is it that we sell?

Some businesses sell raw materials like steel or apples. Others sell manufactured or processed goods like cars or apple sauce. We do not sell raw materials. Nor do we sell processed goods.

Some companies sell services. For example, FedEx sells delivery services and doctors sell medical services. Most people probably think that we too sell services, but I disagree.

Some companies sell experiences. For example, Disney World sells vacations in fantasy environments, and Star Bucks sells the opportunity to hang out or socialize in comfortable environments. (If Star Bucks only sold coffee, why would anyone pay four dollars a cup?) In many ways, we too sell experiences, but I believe that we sell much more.

In my opinion, Salisbury Behavioral Health sells the opportunity to grow and develop and live a life that is more satisfying than the life consumers would otherwise have. We do this by providing consumers with opportunities to experience life in ways that people without disabilities experience them. Instead of providing short-term experiences like Disney World and Star Bucks, we provide a series of many experiences over the long-term.

There is nothing wrong with selling raw materials, manufactured or processed goods, services, or experiences. But companies that sell those items can not claim what we can claim. We sell people a better life! I can not think of anything better to sell!

Why is selling people a better life so special? When we help other people live a better life, we too live a better life. In a very real sense, when staff members help consumers live a better life, the lives of staff members become better. When we are successful, everyone associated with our company lives a better life!

Once again, we see that the distinction between staff and consumers is an arbitrary distinction that really boils down to who in our organization is paid (staff members) and who in our organization is not paid (consumers). Even this distinction is not so clear since many consumers also work for the company as paid employees!

When all is said and done, Salisbury Behavioral Health is all about people, staff members and consumers, living a better life! Is there any better purpose for a company to exist?!

Paul Volosov, PHD, CEO

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